Terms of Service

Effective Date: March 20, 2026

1. Acceptance of Terms

By accessing or using Shopmate ("Service"), you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Description of Service

Shopmate provides tools to help manage and understand business operations, including analytics, automation, and AI-generated insights. The Service is offered on a subscription basis.

3. AI-Generated Insights

Insights and recommendations provided by Shopmate are generated using automated systems and are for informational purposes only. You are responsible for evaluating and acting on such insights. We do not guarantee accuracy, completeness, or business outcomes.

4. User Responsibilities

  • Provide accurate and up-to-date information
  • Maintain the security of your account credentials
  • Use the Service only for lawful purposes
  • Not misuse, disrupt, or attempt to access unauthorized systems

5. Data Ownership and Privacy

You retain ownership of your business data. We process your data solely to provide and improve the Service, as described in our Privacy Policy.

6. Payments and Subscription

Paid plans are billed in advance. Subscriptions renew automatically unless canceled. Fees are non-refundable unless required by law. We may change pricing with prior notice.

7. Suspension and Termination

We may suspend or terminate your access if you violate these Terms or misuse the Service. You may stop using the Service at any time.

8. Service Availability

We aim to provide reliable service but do not guarantee uninterrupted availability. Maintenance or technical issues may result in temporary downtime.

9. Limitation of Liability

To the maximum extent permitted by law, Shopmate is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in your registered business location or our operating jurisdiction.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes means you accept the updated Terms.

12. Contact

For questions regarding these Terms, contact:
legal@getshopmate.com