Privacy Policy

Effective Date: March 20, 2026

Shopmate ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

Information We Collect

1. Account Information

Name, email address, business details, and billing information when you register or subscribe.

2. Business Data

Data you provide such as sales, inventory, transactions, and operational details to enable insights and automation.

3. Usage Data

Information about how you use the platform, including features accessed, activity logs, and interaction patterns.

How We Use Your Information

  • To provide and operate our services
  • To generate business insights and recommendations
  • To improve product performance and user experience
  • To communicate updates, support, and important notices
  • To maintain security and prevent fraud
  • To comply with legal obligations

AI and Data Processing

Shopmate uses AI systems to analyze your business data and generate insights. Your data is processed securely and is not used to train shared models in a way that exposes your sensitive business information to other users.

Data Sharing

We do not sell your personal data. We may share information only in the following cases:

  • With your consent
  • With trusted service providers under strict agreements
  • To comply with legal requirements
  • During business transfers (e.g. merger, acquisition)

Data Security

We use industry-standard security practices including encryption, secure infrastructure, and access controls to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

  • Access and download your data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of non-essential communications

Data Retention

We retain data only as long as necessary to provide services and meet legal obligations. Account data is deleted or anonymized within a reasonable period after account closure.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For any questions or requests regarding your data, contact us at:
privacy@getshopmate.com