Frequently Asked Questions

Everything you need to know about Shopmate

Is my business data safe?

Yes. Your data is encrypted and securely stored. We never sell your data, and only use it to provide insights and improve your experience.

Can I trust AI suggestions?

Shopmate provides helpful insights based on your data, but final decisions are always yours. Think of it as a smart assistant, not a replacement for your judgment.

Do I need technical knowledge to use Shopmate?

No. Shopmate is designed for business owners, not technical users. You can simply ask questions and get clear answers.

What kind of questions can I ask?

You can ask things like: 'What are my top products?', 'Why are sales down?', 'Which customers buy the most?', and more.

What happens if I stop my subscription?

You can cancel anytime. Your data remains Secure for a limited period, and you can export it before leaving.

Does Shopmate work for all types of businesses?

Yes. It works for retail, wholesale, and service-based businesses. It adapts based on your data.

Is there a free plan?

Yes. You can start with the free plan and upgrade anytime as your business grows.

How quickly will I see results?

You can start getting insights immediately after adding your data. The system becomes more helpful over time.

Still have questions?

Contact Support